Or how to encourage staff not to leave their brain at the workplace front door 🧠
Today, I thought I would share with you an excerpt from my presentation on the most effective way to engage (or involve) your employees, team mates or coworkers willingly in helping you and them achieve outcomes. In short – creating an environment that will produce those elusive “unicorn employees” or what I like to refer to as “diamonds.”
The four key steps, or elements, are based on what I have discovered along the way when it comes to leading and engaging people. They are tried and true methods regarding bringing employees (and club members) together to deliver outcomes that fit comfortably in a “diamond of engagement” which is relatively easy to remember.
The four elements of the Engagement Diamond are:
- Embrace Leadership.
- Keep Staff (employees, contractors, free lancers) Informed.
- Promote Collaboration.
- Support and Develop
With each element below, I have described what the element is and then provided examples of the key concepts that underpin each element, along with the context for each concept and “tools” or approaches you can facilitate and implement with your teams.
Staff Are Informed
Support and Develop
An Example of Engagement in Action
My role in the above program at the City of Kalgoorlie-Boulder was to develop a process of engagement to reduce staff turnover and also lead the roll out of such a program across the organisation. The result was a highly effective outcome. Employees begin to enjoy work again, there was reduced burnout as diminished teams were no longer under strength, and families became actively involved in many staff fun days and events that were not on “offer” before.