Tools | strategic teams

Four Steps To Help You Successfully Start 2023

Posted on December 27, 2022 10 Comments

Now that there is a gap between Christmas and New Year, I thought I would share with you my plan for achieving a successful start to 2023 😊 Loose Ends (allow 1 – 2 weeks) Close out 2022 – be realistic re: 1. What you can close out 2. What you must carry forward 3. […]

How A Leader Can Become a Better Listener

Posted on November 20, 2022 8 Comments

If a leader you know isn’t listening, it’s time for you to grab their attention! A leader can be one person, or it can be a group of people seeking to achieve a particular purpose. Even in the most equitable of societies, organisations or groups, there are leaders. We often hear the term leadership group, […]

One Action That Will Change Your Life (And of those around you) – Remove In-trays!!!

Posted on June 11, 2022 11 Comments

As some of you may know, I took over the administration of a local government as CEO this week. My appointment is temporary, but I have never been one to let the dust settle. In my previous post I set out my plan of attack to hit the ground running. I can safely say that […]

Problems, Solutions and Options – A Veritable Tale

Posted on January 27, 2021 7 Comments

A key leadership and management tool I learnt early on was the wisdom of problems… The first time I became an acting manager, on the very first day I sat down and asked myself: “where do I start?” It occurred to me quite naturally, perhaps I needed to write a list of everything I was […]

I Don’t Know About That, But I Think Wine is Good

Posted on January 1, 2021 2 Comments

I hope the New Year is going well, and for those who have yet to celebrate the new year, that you have enjoyed the last few days. We have a saying in our house when it comes to dealing with misinformation or outrageous statements made by others: I Don’t Know About That, But I Think […]

From Zero to Hero – A Simple Time Management Plan

Posted on August 22, 2015 Leave a Comment

Author: Sean Fletcher Presentation: The Simple Plan Take a look at our latest presentation on Slideshare regarding an effective time management strategy that I have used for many years. This approach has allowed me to achieve much, and work effectively with competing deadlines. At its heart is the courage to make priorities and discard those […]

Following Up On The Customer Service Triangle

Posted on March 27, 2015 1 Comment

Sean Fletcher In my last post (20 March, 2015), I commented on the magic of Karl Albrecht and his Customer Service Triangle. In today’s Blog, I am going to discuss how to use the Service Triangle at a “lower level”. The great thing about the Service Triangle is that it can be used at any level within […]